Documents in Portable Document Format (.PDF) require Adobe Acrobat Reader 5.0 or higher to view. Download it now.
Mobile menu toggle Mobile search toggle

Business Digital Banking Upgrade


Get ready for a better digital experience.

Upgraded Digital Banking for Your Business: Coming December 7, 2020

 
We know you need the tools from us to make banking simple and intuitive. We get it. We are excited to show you how much we get it. We took a deep dive into our current digital experience and found a number of new ways to make banking a whole lot easier for you. We're proud to announce the new Bank of Washington Business Digital Banking - coming December 7, 2020! 


Whatever the size of your business, whatever you do, Business Digital Banking is customized to you and gives you the tools you need.

 
 Simple: One simple, secure, and seamless interface that is available on smartphones, tablets, and desktops.
 Control: Drag and drop home screen customization. Flexible permissions and rights management for your multiple users. Create customized reports. 
 Secure: New enhanced security features, helping to keep you safe. P.S. physical tokens are gone...!
 Payments: Monitor cash flow, view payments, transfer funds, set alerts, and more from any of your digital devices.
 ACH: Easily manage ACH Payments, both receipts and payroll. P.S. Positive Pay will be available for both ACH & checks!
 Wires: Send domestically or internationally, right from any of your digital devices.
 Templates: Set up templates to easily repeat ACH and Wire Payments.
 

Important things to know:

  • Account alerts will need to be reestablished. We are providing a number of new alerts with the upgraded system! Due to the complexity of alerts and their customization, we will be asking all account holders to setup their alerts within the upgraded system once it goes live December 7.  
  • Attention QuickBooks, Quicken and Mint users: you will need to modify your QuickBooks, Quicken and Mint online settings to ensure that your data connectivity transfers smoothly with the updated system. Click here for instructions.
  • Our upgraded platform will now be the same for consumers and businesses! We can turn on features and functionalities based on each individual's needs.   
 
BEFORE NOVEMBER 30:
  • We need updated contact information from all current online and mobile banking users. The upgraded platform has new security features, one of which asks you to verify your identity. This will be an easy process for you if your email/cell phone number is correct in our system.
  • Your username remains the same with the new platform. Make sure you know your existing username. You will be prompted to generate a new password.
  • Not sure what your username is? Call us at 636-239-7831 and we can help you out.
 
DECEMBER 1:
  • “View Only” mode will start Tuesday, December 1, at 6pm CT for our current platform, both mobile and online, until the morning of December 7. You will be able to check your balance and view transactions, but you will not be able to transfer funds, set up payments in bill pay, move money, deposit checks inside the app, etc. This will ensure that transactions do not get lost inside the upgrade over the next few days.

  • Bill Pay Information: All bills that you scheduled to pay inside our current digital platforms will remain scheduled and will be sent for payment - both recurring payments and one-time payments. Plus, all of your payees will still be in the system. Payments scheduled ahead of time to be paid during December 1 and December 7 will still go through while our platforms are in “View Only” mode.

  • Telebank: During “View Only” mode with our digital banking platforms, you can still electronically transfer funds if needed through our Telebank platform by calling 636-239-9990.

 
ON OR AFTER DECEMBER 7 (beginning at 8am CT):
  • First Time Login: Download the new Bank of Washington Digital Banking app OR log in using the gray bar up above on our website. You can establish your new log in credentials on either device and the information will sync to the other. Your current Bank of Washington accounts will populate automatically and be present at log in.
  • iOS (Apple) Business Users: You will need to download a new app on Monday, December 7. The old app will stop working when the new one becomes available. Please go to the Apple App Store and search for Bank of Washington. Our new app icon is a gray background with a green “George”.
  • Android Business Users: You will need to download a new app on Monday, December 7. The old app will stop working when the new one becomes available. Please go to the Google Play store and search for Bank of Washington. Our new app icon is a gray background with a green “George”.
  • Pro Tip: Your username remains the same, but you will create a new password the first time you log into the upgraded system. 

MORE INFORMATION: