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Digital Banking Upgrade

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It's Here! 

Our new digital banking upgrade is here! We took a deep dive into the usability of our systems and identified a number of ways that we can make your digital experience even better. The number one goal: to make banking easy for you. Our upgraded system is intuitive and has an incredible amount of new features to help you easily manage your money. 
 
LOGGING IN AFTER UPGRADE - PERSONAL USERS 
  • Pro Tip: Enter your current username and password, and then follow the on screen prompts. 
  • First Time Login: Download the new Bank of Washington Digital Banking app OR log in using the gray bar up above on our website. You can establish your new log in credentials on either device and the information will sync to the other. Your current Bank of Washington accounts will populate automatically and be present at log in.
  • iOS (Apple) Personal Users: If you have automatic App updates applied to your settings on your device, the app will automatically update on Monday, December 7. If you do not have auto updates on, you will need to go to the App Store and download the updated version. You will know you have the updated app when your icon changes from a dark green background with a gold "George" to a gray background with a green "George". 
  • Android Users: You will need to download a new app on Monday, December 7. The old app will stop working when the new one becomes available. Please go to the Google Play store and search for Bank of Washington. Our new app icon is a gray background with a green “George”.
LOGGING IN AFTER UPGRADE - BUSINESS USERS
  • Pro Tip: Enter your current username and password, and then follow the on screen prompts. 
  • First Time Login: Download the new Bank of Washington Digital Banking app OR log in using the gray bar up above on our website. You can establish your new log in credentials on either device and the information will sync to the other. Your current Bank of Washington accounts will populate automatically and be present at log in.
  • iOS (Apple) Business Users: You will need to download a new app on Monday, December 7. The old app will stop working when the new one becomes available. Please go to the Apple App Store and search for Bank of Washington. Our new app icon is a gray background with a green “George”.
  • Android Business Users: You will need to download a new app on Monday, December 7. The old app will stop working when the new one becomes available. Please go to the Google Play store and search for Bank of Washington. Our new app icon is a gray background with a green “George”.

Important things to know:

  • Our upgraded platform is now the same for consumers and businesses! We can turn on features and functionalities based on each individual's needs. 
  • QuickBooks, Quicken and Mint connections will need to be reestablished.
  • Account alerts will need to be reestablished. We are providing a number of new alerts with the upgraded system! Due to the complexity of alerts and their customization, we will be asking all account holders to set up their alerts within the upgraded system once it goes live on December 7. 
  • Browser Compatibility: Please note, the Internet Explorer browser will not work with the upgraded system. Chrome, Firefox, Microsoft Edge and Safari are all compatible. For the best, and most secure, experience we want to remind you to keep your browser and operating system up to date. Click here for a browser compatibility check.