
ePay: A Fast, Easy, Secure Way to Make Your Loan Payments
At Bank of Washington, we believe managing your finances should be simple, flexible, and designed to fit your daily life. ePay gives you convenient ways to make your loan payments securely, quickly, and in the way that works best for you.
Whether you prefer to handle payments inside Digital Banking or you want additional flexibility, ePay is here to support how you bank. It’s another dependable option that helps you stay organized and on schedule.

Flexible Ways to Make Your Loan Payments
- Pay Your Way: ACH or debit card
- Designed for Ease and Peace of Mind
- Real-time posting
- One-time, recurring, or autopay options
- Email and text alert options
- Secure transactions backed by us
- User-friendly experience
Note: If you already use Digital Banking, you can keep paying your loan there anytime. ePay simply gives you another easy, flexible way to make payments.
ePay Help & FAQs
If you’re looking for quick answers about using ePay, you’re in the right place. These FAQs will help you make your loan payments confidently and easily.
What is ePay?
ePay is a convenient way to make payments on your Bank of Washington loan using a debit card or an external checking or savings account.
When will my ePay payment post?
-
Payments made by 7:00 PM are applied the same day.
- Payments made after 7:00 PM, or on weekends or holidays, post the next business day.
What do I need to make a payment in ePay?
You’ll need one of the following to look up your loan:
- Loan account number (required for first‑time login)
- Email address
- Phone number
You’ll also need:
- Last 4 digits of your SSN
- Date of birth
Once your loan is located, you can pay using:
- Debit card
- Checking account
- Savings account
Pro tip: If you're paying with a debit card, please be aware of any daily transaction limits your card may have. This can affect whether your payment processes successfully.
Be sure to have your routing and account number, or debit card number, expiration date, and CVV.
When should I use ePay?
ePay is a great option if you have a loan payment due with Bank of Washington and want to make a payment using a debit card or an external bank account.
Can I pay with a credit card?
No. ePay accepts debit cards, checking, or savings accounts only.
What’s the difference between paying my loan in Digital Banking and using ePay?
Digital Banking – “Pay Loan"
- You can continue making payments the same way you always have. Digital Banking allows you to make direct loan payments from your Bank of Washington checking account. It’s simple, familiar, and works just as it always has.
ePay
ePay gives you additional payment flexibility. With ePay, you can make your loan payment using:
- A debit card, or
- An external checking or savings account
Both options are secure. ePay just offers more ways to pay, depending on what’s most convenient for you.
