Frequently Asked Questions
What's an ATM surcharge fee?
The owner of an ATM can charge cardholders a user fee. The surcharge fee may be as high as $5! You can use your Bank of Washington issued debit/ATM card at any MoneyPass® ATM to avoid paying that surcharge fee.
What fee will I be charged if I use an ATM no part of the MoneyPass Network?
If you use a foreign ATM (an ATM that is not part of the MoneyPass® Network), you will be charged a $1.00 surcharge fee from Bank of Washington as well as a surcharge fee from that ATM’s owner, per transaction. These fees can be as high as $5.00 each.
Here is a link to Bank of Washington's Electronic Funds Transfer Disclosure.
How do I know if an ATM is part of the MoneyPass ATM Network?
To determine if an ATM is part of the MoneyPass® Network, you can: Visit the MoneyPass® website and use the "ATM Locator" there. Most, if not all MoneyPass® ATMs, will have a MoneyPass® logo on the ATM or on the ATM screen. To avoid any surcharges, we recommend using ATMs that are identified with a MoneyPass® logo.
Where is the nearest MoneyPass® ATM?
Can I make a deposit to my Bank of Washington account at a MoneyPass ATM?
Not currently. Please do not make a deposit at other MoneyPass® ATM’s. If you wish to make a deposit at an ATM, please visit a Bank of Washington deposit accepting ATM only.
I was chargged a fee at an ATM that I believed to be a surcharge-free MoneyPass ATM. What can I do?
If you used your Bank of Washington ATM/Debit Card and believe that you were charged a fee at a MoneyPass® ATM, please contact Bank of Washington directly at 636-239-7831 .