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Digital Banking

Digital Banking


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Let's make banking easy!

Our Digital Banking provides you with the features you need:

  • Control: Real customization! With drag and drop functionality. You decide what accounts you see, how they are named, what order, and more!
  • Simple: One simple, secure, and seamless interface. The same features, in the same place, regardless your device!
  • Secure: Fraudsters never rest, so we don't either. Our digital banking security solutions provide smart, around-the-clock security to help prevent fraud.
  • Budgeting Tools: Connect accounts and view your full financial picture in one place, complete with automated spending categories. 
  • Convenience: simple clicks to move money, pay people, order checks, connect with us, and more.
  • Plus, the Givens: 24/7 mobile deposits, simple person-to-person payments, bill pay, account balances, account history, transfers, alerts, eStatements, and more.

Need help?

Feel free to contact us, or visit:


Move Money Features


Transfer Money


Make transfers between your accounts very easily!

Set Up Internal Transfers:
  1. On the main menu, click Move Money.
  2. Click Transfer Money.

Pro Tip: Want to transfer between accounts from a different bank? Add an External Account.

Add an External Account:
  1. On the main menu, click Services & Statements.
  2. Click Add External Account.
  3. Follow the Two Step process. This process will enable you to request that an external account (an account you have at another financial institution) be linked for electronic transfers. Once the external account is verified, you will be able to select it from the drop down menu through the Transfer Money page as explained above.
Pay People: Two Options inside Digital Banking!


Pay People Button

  • Access by clicking the 'Pay People' button inside Digital Banking.
  • Pay People instantly using your Bank of Washington Debit Card.
  • Great for one-time, non-recurring payments.

Popmoney
Access by clicking these buttons inside Digital Banking:
  1. Pay Bills
  2. Do More
  3. Visit Bill Pay Site
Pay a person on a recurring basis, or without a debit card using Popmoney.
Pay Loans


Make a payment on your Bank of Washington loan with just a few clicks.

  1. On the main menu, click Move Money.
  2. Click Pay Loans.
  3. Follow on screen instructions.
Pro Tip: Using the Pay Loans menu to make loan payments gives you more loan details and the option to select different payment types, set up frequencies, and more.
Bill Pay: Pay all of your bills from one dashboard.

With Bill Pay, you can pay companies or individuals and have complete control on when and how you pay your bills. You have ability to choose the exact date the payment will arrive, set up recurring payments and view past payment history.

It's easy to get started with Bill Pay:

  1. Click Move Money on the main menu
  2. Click Pay Bills
  3. Follow the on screen prompts. Be sure to go to the full Bill Pay site by clicking on "Do More" to accept the Bill Pay terms and conditions.
Pro Tip: Need more Bill Pay features? While on the Bill Pay page, click the green "Do More" button, then "Visit Bill Pay Site" for robust bill pay options.
  • Set up auto-pay
  • View eBills
  • Nickname Payees
  • View full account numbers
  • Send money through Popmoney
Bill Pay Customer Service


Bill Pay Hotline
855-453-3925
Available 7 Days a Week
6am to 12am CT

Please call 855-453-3925 for any questions related to:
  • Payment issues or questions in Bill Pay.
  • Any Stop Payment inquiries or requests.
  • eBill inquiries, such as setting up, receiving, viewing or paying.
  • Automatic or recurring payment questions.

BOW Bill Pay Customer Service

636-239-7831
Monday - Friday: 8:30 AM - 7:00 PM
Saturday: 8:30 AM - Noon

Please call 636-239-7831for any questions related to:
  • Updating your personal information.
  • Adding, deleting or updating payment accounts.
  • Online banking username and password assistance.
  • Bill Pay enrollment and access questions or issues.
Customer to Customer


Here, you can send money to another Bank of Washington digital banking user's deposit account.

Pro Tip: If you plan to send money more than once to this same account or you want to future-date your transfer, link the other customer's account first. This will place the account number in the drop-down menu for the funds transfer option.

 

Lost or Stolen Devices

If you are a current Digital Banking customer and your device is lost or stolen, please click here for what to do next and some basic safety tips on how to keep your information safe.